Q1: When can you get the quotation?

A1: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the quotation, please call us or tell us in your email so that we will give priority to your inquiry. 

Q2: What is the MOQ?

A2: The MOQ of our products is 3-10 cartons, welcome to send us an email to check the MOQ of specific products.

Q3: Do you provide OEM service?

A3: Sure we accept OEM and ODM orders. Usually, we will request MOQ for OEM and ODM projects, pls send us more details about your OEM and ODM request, then we can check how to do the next process. 

Q4: Can I get a sample for checking quality?

A4: We provide free samples for testing, and you only need to pay the freight charges. If we charge the sample fee, we will refund the sample cost after confirming the order.

Q5: How can I ensure the quality of the goods?

A5: We have a factory from start to end. This means the professional QC Team can control from raw material to final product. Also, we will confirm with you the sample detail before the mass production, ensure the goods are according to your requirement.

Q6: What about the lead time for mass production?

A6: It depends on the order quantity and the season you place the order. In general, it almost needs 20—30 days.

Q7: What is your Payment term?
A7: TT, Western Union, PayPal, Escrow is could be accepted.

Q8: How to send the goods?

A8: We usually send the goods by Sea in FLC or LCL,and we also would send the goods by air or express.

Q9: How about packing and shipping?

A9: As pic show: